Dave Baker, senior vice president of field services for DIRECTV, will deliver the annual Gochenour Lecture in West Virginia University’s Department of Industrial and Management Systems Engineering, on Friday, September 25, at 4 p.m., in room 113, of the Mineral Resources Building on the Evansdale Campus.
The lecture, entitled “Professional Life Lessons,” is free and open to the public.
A two-time graduate of WVU, Baker earned his bachelor’s and master’s degree in industrial engineering in 1976 and 1978, respectively. Baker oversees DIRECTV’s national network of installation and service providers and is charged with improving the quality of the customer experience at the point of installation and service. Additionally, he is responsible for DIRECTV Home Services, DIRECTV’s owned-and-operated field services operations.
Baker’s career includes more than 20 years with DIRECTV and its former parent company. Between 1998 and 2005, he held several different executive positions in finance and operations with DIRECTV Latin America and DIRECTV Japan. Most recently Baker was executive vice president and chief operating officer for On Command Corporation, where he led the integration of On Command into its new parent company, LodgeNet.
Prior to joining DIRECTV, Baker was a managing director at Nightingale and Associates, LLP. Under his leadership, Baker restructured a $350 million construction company to return it to profitability.
The Donald L. Gochenour Lecture Series was established to honor the late Dr. Gochenour, a distinguished professor of industrial engineering at WVU.
CONTACT: Mary C. Dillon, Statler College of Engineering and Mineral Resources
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