More West Virginia University students are logging onto the Internet than dialing a phone to register for classes. Because of the increase in Web registration, WVU ’s telephone Interactive Voice Response (IVR) System will be permanently hung up at noon Friday, Jan. 16.
Registration can be completed online Monday through Saturday 7 a.m.-11 p.m. (except for Tuesdays and Thursdays from 1:30-4:30 a.m.) by using the MIX /STAR Web System. Implemented in the spring of 2001, this program offers the convenience of signing up for courses through students’ MIX accounts. To get started, go to: www.mix.wvu.edu .
“The majority of students are now using the Web, so there wasn’t really a need to maintain both systems,”said Cheng Khoo, director of Admissions and Records.”Shutting down the IVR system will result in cost savings in the hardware maintenance and the licensing of the software, as well as staff resources in maintaining the system.”
In addition to easier searching for course offerings and registration, students will be able to view their demographic information, transcripts and pay tuition and fees online using credit card or electronic check. When students who have outstanding balances view their account summary, they will be automatically directed to a”Make a Payment”link. Clicking this link will open a window to allow students to pay their outstanding bills.
Step-by-step instructions are provided on the MIX Web site. If students have any questions, they should contact Admissions and Records at 304-293-2121 and ask for the registration unit. Off-campus and distance learning students should contact WVU Extended Learning at 1-800-253-2762.